Terms of Service

Last updated: November 1, 2023

Welcome to HrellCase. These Terms of Service ("Terms") govern your access to and use of the HrellCase website, applications, and services (collectively, the "Services"). Please read these Terms carefully before using the Services.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

1. Agreement to Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time. We will provide notice of any material changes through the Services or by other means. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms.

2. Definitions

In these Terms, the following definitions apply:

  • "Account" means the account created by a User to access and use the Services.
  • "Content" means any text, graphics, images, music, software, audio, video, information, or other materials appearing on or through the Services.
  • "Order" means a request to purchase Products through the Services.
  • "Products" means the fruits, vegetables, and other items offered for sale through the Services.
  • "Subscription" means a recurring Order for Products at specified intervals.
  • "User" means an individual who accesses or uses the Services.
  • "User Content" means any Content that a User posts, uploads, publishes, submits, or transmits to be made available through the Services.
  • "HrellCase," "we," "our," or "us" refers to HrellCase, a company registered in Switzerland.
  • "Services" refers to the HrellCase password manager, secure notes, document storage, photo vault, and related applications and services.
  • "Stored Data" refers to the passwords, notes, documents, photos, and other information that users store using our Services.

3. Account Registration and Use

3.1 Account Creation

To use certain features of our Services, you may need to register for an Account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately if you suspect any unauthorized use of your Account.

3.2 Age Requirement

You must be at least 18 years old to create an Account and use our Services. By creating an Account, you represent and warrant that you are at least 18 years old.

3.3 One Account Per User

You may not create more than one Account without our express permission. We reserve the right to terminate any duplicate Accounts.

3.4 Account Termination

We reserve the right to suspend or terminate your Account at any time for any reason, including but not limited to violation of these Terms. You may also terminate your Account at any time by contacting our customer service.

3.5 Master Password

Due to our zero-knowledge architecture, your master password is known only to you. We do not store or have access to your master password. If you forget your master password and have not set up recovery options, we will not be able to recover your account or the data stored within it. You acknowledge and accept this limitation.

4. Services Description

HrellCase provides secure storage solutions for passwords, notes, documents, and photos. Our Services include:

4.1 Password Manager

A tool for securely storing, generating, and autofilling passwords for websites and applications.

4.2 Secure Notes

A system for storing and organizing encrypted text notes containing sensitive information.

4.3 Document Storage

A secure repository for storing encrypted versions of important documents.

4.4 Photo Vault

A private, encrypted storage solution for sensitive or personal photos.

4.5 Service Limitations

Our Services are subject to certain limitations, including:

  • Storage limits based on the subscription plan
  • Bandwidth limitations
  • File size restrictions
  • Supported file formats

4.6 Service Modifications

We reserve the right to modify, suspend, or discontinue the Services or any part thereof at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

5. Privacy and Security

5.1 Privacy Policy

Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using the Services, you consent to our collection, use, and sharing of information as described in our Privacy Policy.

5.2 Zero-Knowledge Architecture

Our Services employ a zero-knowledge architecture, meaning:

  • Your Stored Data is encrypted on your device before being transmitted to our servers
  • Your encryption keys are derived from your master password and are never transmitted to us
  • We cannot access, view, or decrypt your Stored Data

5.3 Security Measures

We implement and maintain reasonable security measures to protect your information. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5.4 Your Security Responsibilities

You are responsible for:

  • Creating and maintaining a strong, unique master password
  • Setting up account recovery options if available
  • Keeping your master password and recovery information secure
  • Ensuring your devices are free from malware and unauthorized access
  • Logging out of your account on shared or public devices

6. Payment and Billing

6.1 Subscription Plans

We offer various subscription plans for our Services. The features, limitations, and pricing of each plan are described on our website. We reserve the right to change our pricing and plans at any time, but any changes will not affect your current subscription period.

6.2 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.

6.3 Payment Methods

We accept various payment methods as indicated during the checkout process. By providing a payment method, you authorize us to charge that method for the subscription fees and any applicable taxes.

6.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings or by contacting customer service. Upon cancellation, you will continue to have access to the Services until the end of your current billing period. We do not provide refunds for the unused portion of your subscription. For more information, please see our Refund Policy.

6.5 Free Trial

We may offer a free trial of our Services. At the end of the free trial period, you will be automatically charged for the subscription unless you cancel before the trial ends.

7. User Responsibilities

7.1 Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe the rights of any third party
  • Store or transmit malware, viruses, or other malicious code
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Engage in any activity that could harm other users or HrellCase

7.2 Data Responsibility

You are solely responsible for:

  • The content of your Stored Data
  • Ensuring your Stored Data does not violate any laws or third-party rights
  • Backing up your Stored Data where appropriate
  • Managing your master password and account recovery options

7.3 Notification of Violations

If you become aware of any violation of these Terms by another user, please report it to us immediately.

8. Intellectual Property Rights

8.1 Our Intellectual Property

The Services, including all content, features, and functionality, are owned by HrellCase or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as permitted by these Terms.

8.2 Feedback

If you provide us with any feedback or suggestions regarding the Services, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback in any way.

8.3 Your Content

You retain all rights to your Stored Data. We do not claim ownership over any content that you store using our Services. Due to our encryption model, we cannot and do not access, review, or modify your Stored Data except as expressly permitted by these Terms or required by law.

9. Termination

9.1 Termination by You

You may terminate these Terms at any time by canceling your account and ceasing all use of the Services. If you cancel your paid subscription, you will continue to have access to the Services until the end of your current billing period.

9.2 Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

9.3 Effects of Termination

Upon termination:

  • Your access to the Services will be revoked
  • After a grace period (typically 30 days for paid accounts), your Stored Data may be permanently deleted from our systems
  • You remain responsible for any outstanding payments

9.4 Survival

The provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Limitations of Liability

10.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

10.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HRELLCASE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES;
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES;
  • ANY CONTENT OBTAINED FROM THE SERVICES; AND
  • UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

10.3 Data Loss

We implement security measures to protect your data, but no system is completely secure. We are not responsible for:

  • Loss of Stored Data due to forgotten master passwords
  • Unauthorized access to your account resulting from your failure to protect your credentials
  • Data corruption or loss due to factors beyond our reasonable control

10.4 Limitation Amount

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

11. Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.

11.2 Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Rules of the Swiss Chambers' Arbitration Institution, which Rules are deemed to be incorporated by reference into this clause. The seat of the arbitration shall be Zurich. The language of the arbitration shall be English.

11.3 Waiver of Class Actions

ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR WE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.

11.4 Time Limitation

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

12. General Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or additional terms and conditions or policies published by HrellCase on the Services, shall constitute the entire agreement between you and HrellCase concerning the Services.

12.2 No Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

12.3 Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.

12.5 Force Majeure

We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

12.6 Contact Information

If you have any questions about these Terms, please contact us at:

HrellCase

Flat 97u Jack Cove

Port Kieran, RG30 4AJ

United Kingdom

Email: legal@hrellcase.com

Phone: +448187292097